Alyssa started her social services journey with a year of service through AmeriCorps as an Instructional Assistant at several low-income elementary schools in Oregon. After which she moved to Santa Fe, New Mexico to become a Service Coordinator for Homeless and At-Risk Youth where she fell in love with the people and the high desert. In 2017, the Great Pacific Northwest (and Alyssa’s family) called her back to Oregon and shortly after, she became a Personal Agent at ISN. Outside of her passions for social services, Alyssa is a baker, reader, geology enthusiast, a traveler and a Netflix addict.
Intake & Administrative Specialist
Amanda studied Human Development and Family Sciences at Oregon State University, earning a bachelor’s degree in 2016. She came to work at ISN as the eXPRS/Provider Coordinator Assistant in December 2019 before transitioning to her current role as the Intake and Administrative Specialist. She enjoys music, the outdoors and going on adventures!
Senior Program Director
Ang has worked in the I/DD Social Services field for 24 years, 20 of those years have been with ISN. She loves the work and cannot think of any other profession she would rather work in. The connections she has made with the individuals we serve, their family members, community partners and peers has been invaluable to her as a Director, Personal Agent, parent, and friend.
Ang loves to cook and garden and hopes to travel a bit more in the future. She has a goal to start a business in the hospitality sector with a coworker if either one of us decide to retire one day.
Personal Agent Coordinator
Angela graduated from Western Oregon University in 2010 with a Bachelor of Science degree in Psychology. She began working in the mental health field in 2010 and has experience in many different settings in this area, including children’s in-patient treatment, equine therapy, crisis triage and case management supports. Angela transitioned into working for the Brokerage as a Personal Agent in 2013, recently transitioning into a new role as a Personal Agent Coordinator in July 2018. In her time off, Angela enjoys spending time with family and friends, renovating her own “Fixer Upper” (and watching the show), trail riding and competing in speed events, like barrel racing, with her two horses Kona and Sequoia. She also enjoys food, cooking, traveling and spending time outdoors.
Anthony graduated from Central Michigan University with a Bachelor of Science, majoring in Public Health Education and Promotion and minoring in Nutrition. Shortly after graduating, he moved from Michigan to Oregon, settling in Seaside. Anthony has been working with individuals who experience disabilities since 2013 as a home health aide and joined the ISN team in 2018 as an Assessment Coordinator. Anthony provides Oregon Needs Assessment to all individuals located in the eight counties ISN currently serves. Anthony enjoys spending time out in the natural beauty of the Oregon coast with his family and three dogs.
Chantelle moved to Oregon with her family just before high school after mostly being raised in the mid-west, she now considers the Pacific Northwest home and can’t imagine living anywhere else. The last 10 years Chantelle has worked with adults and children who experience intellectual and developmental disabilities in various capacities. What started as a part-time job at an adult foster home during college grew into a full career after she realized this was the only field for her. Before coming to ISN in 2020 Chantelle had done direct-care with individuals, overseen folks in supported living and in-home settings, supervised a group home, and worked as a behavior specialist. When not working, Chantelle is probably playing with her cat, baking gluten-free treats, getting lost in a good adventure story, or playing board games with her loved ones.
Cindy lived in Central Oregon for over 30 years where she worked in Education for 23 years. While in Central Oregon, she studied Psychology at COCC. She supported high trauma students while in education and found supports for their future. In the summer of 2019, she and her husband decided to make the plunge and move to Lincoln City, where she started her career with ISN as a Personal Agent. During her time off, you can expect to find Cindy spending time with her family and friends, traveling, relaxing and spending time with her husband, kids and her fur-kid, Louie.
Jacque graduated with a Bachelors Degree in Social Work in 2017 at Point Loma Nazarene University. She grew up in Northern California and moved to Oregon in January 2018. She joined the ISN team soon after. She loves her work as a Personal Agent and getting to learn from and support those on her case load. While ISN is the first place where her passion of working in social services meets the I/DD community, she could not imagine a greater place to work. Before ISN, her work experience included being a case manager in a homeless women and children transition center, an intern working with those who survived human trafficking, and a behavior coach for children in danger of entering the foster care system. Outside of work, Jacque has a hobby as a houseplant enthusiast. Moreover, she loves spending time with her husband, family and friends. Playing cards, camping, hiking and watching movies are some of her favorite pass times.
Personal Agent Coordinator
Jennifer, born and raised in the Midwest, has called Oregon her home since 1996. She has been involved in the social work field for over twenty years but joined ISN one year ago as a Personal Agent. Previously, Jennifer has worked as a school social worker, a coordinator for a food pantry and severe weather shelter, a gerontology social worker and as a pastoral care coordinator in a local church. In these roles, she has used her advocacy skills and resource connections to support her clients and help them live with dignity, purpose and self-determination. Her dedication to social justice was developed in college where she earned a Master of Social Work. In her spare time, she enjoys hiking, reading books, cooking and most of all, spending time with her family.
Jessie Roberts currently works in the Yamhill County ISN office as a personal agent. Jessie grew up on the East coast and moved out west for college, and has fallen in love with Oregon! She currently lives in McMinnville with her husband, three children, cat and dog! Jessie started working with adults with disabilities in the fall of 2014 in the employment field. She worked as a direct support professional, a small group supervisor and an employment counselor. Jessie decided that she wanted to work with individuals regarding all aspects of their life in hopes to help them become more independent by becoming a personal agent for ISN.
Joan E Falardeau
Joan has been working in the field of Human Services for over 30 years in a variety of capacities. She worked for Rockwest Training Center as an Employment Support Staff, Supervisor and Trainer until 2001 when she joined ISN as a Personal Agent. Joan enjoys spending time in her local coastal community, walking on the beach looking for glass floats as well as exploring sites, new restaurants and meeting new people throughout the Oregon Coast.
Joanna comes to us with a Bachelors in Intercultural Child Development and a Master in Cross Cultural Relations. She has worked primarily in non-profits and the educational field. She loves to laugh, tell a good joke, be with her kids and animals and really enjoys squirrels!
Josh started working with people who experience disabilities in 2015 as a direct support person in a residential setting. Josh then spent time in a supported employment role from 2016-2017. Josh joined ISN as a Personal Agent in November 2017. Outside of work he enjoys singing, playing jazz trombone, acting, writing screenplays, reading, watching sports, and playing video games. Josh also enjoys traveling when possible. In 2019, Josh went on a road trip across the country, going through 10 states in 10 days.
Kimberly Erickson lives with her family in Monmouth, Oregon. She loves to dabble in her garden and is an accomplished artist. She has illustrated two children’s books and currently enjoys working in fused glass. She is very excited to start at Integrated Services Network, as she feels she can make some small difference in the lives of others.
Kori graduated with a Bachelor’s Degree in Public Health in 2017 from Oregon State University. She has experience working with children who experience developmental disabilities as a Direct Support Professional, and more recently worked as a Program Coordinator for a day support program in Hillsboro. She joined Integrated Services Network as a Personal Agent in March of 2018. In her personal life she enjoys running, horseback riding, reading, watching movies and spending time with her cat Salem.
Kylee started working with people who experience intellectual disabilities in February of 2011. She has spent most of her time working in Assisted living facilities, Adult foster homes and Palliative care. She then made the switch to the mental health field in 2016. Since then she has worked at the Oregon State hospital, Stabilization and Crisis unit for DHS and residential group homes. She enjoys spending time with her family, who she adores more than anything. She also enjoys the outdoors, hiking, fishing, spending time on the river and her overall favorite, taking trips to the Oregon coast. Fun fact: Kylee has a pet chicken whose name is Sunni.
Lindsay joined ISN as a personal agent in January of 2019. Lindsay’s passion for working in the field of developmental disabilities started in 2015 when she began working at a foster home in McMinnville. She worked there for several years before coming to work for ISN. Lindsay really enjoys connecting with the individuals she works with and getting to know them. Lindsay has lived in Yamhill County for 35 years and graduated from Linfield in 2007. In her free time, she enjoys spending time with her husband and two cats. Some of her favorite activities are playing video games, reading Sci-Fi and fantasy novels, watching movies, and taking trips to the Oregon coast. Lindsay is also a huge Flogging Molly fan and goes to see them in concert every time they are in Oregon.
Neal started working with people who experience disabilities in 2016. He worked for Home Life Inc. in the Vocational Program starting as a Job Coach. He concluded his time with Home Life Inc. as the Program Manager of the Vocational Program. In 2018 he was hired by Collaborative Employment Innovations as a Certified Employment Support Professional. He joined ISN as a Personal Agent in November 2018. In his free time he enjoys attending church functions, time spent with family and friends, and outdoor recreational activities.
Nicola started working for Catholic Community Services in 2002. In 2004 she began working for Integrated Services Network and then transitioned to the ISN Brokerage in 2007. In 2014 she became ISN’s Provider Coordinator. She enjoys working with PSW Providers helping to assist them with the provider qualification process. Other duties include ensuring common law employers are qualified to hire PSW providers and that Agency providers are set up to serve ISN individuals. Some of her favorite things to do are spending time at the coast, traveling, painting, watching shows, and spending time with family.
Nicole was born and raised in Oregon, spending her childhood in Pendleton, Bend, and, eventually Portland where she spent most of her upbringing. She received her Bachelors in Community Health Education from PSU as well as her Graduate Certificate in Biomedical Informatics from OHSU. She served for a year as an AmeriCorps VISTA at the Coos County Public Health Department and worked as a DSP and Medical Aide for a group home before transitioning into serving the community of Benton County as a Personal Agent. Nicole is a lover of all animals (especially her cat and dog), the outdoors, jigsaw puzzles, tv shows, arts & crafts, spending time with her family, and building community. She always strives to live a life filled with compassion, patience, and an appreciation for the little things.
Assessment & Outreach Coordinator
Richard started at ISN in 2008, and has spent the last 10 years working as a Personal Agent in various counties throughout Oregon. A member of multiple committee’s focused on employment, advocacy and stewardship; he found his passion in connecting individuals to resources and services. In 2018 he became ISN’s first Assessment and Outreach Coordinator. He enjoys spending time with his family and friends.
Sandy Maassen has been working with Adults with Intellectual and Developmental Disabilities since 2000. Sandy started in the field as the Employment Manager of the Newport Shangri-La Employment Services and Day Support Activities Program. In 2009, Sandy joined the Integrated Services Network team as a Personal Agent. Sandy enjoys her work, getting to know the individuals she is working with and supporting them with becoming independent and reaching their goals. Sandy enjoys reading mysteries novels, and working out on her treadmill. Sandy’s goal for the coming year is to Kayak and walk some coastal trails.
Interim Program Director, Training & Referral Coordinator
Stephanie started working in the field of developmental disabilities in March 2000. She worked for Mt. Angel Developmental programs in Employment and Residential settings until 2007 when she joined ISN as a Personal Agent. She worked as a Personal Agent until 2014 when she started working as a Personal Agent Coordinator. In 2018 she became ISN’s Training and Referral Coordinator. She enjoys hiking, backpacking and hanging out with her rescue dog Lily!
Tala has traveled and lived in several different places, but her favorite region is the Pacific Northwest—although she never passes up an opportunity to be in the sunshine. Tala has always had a passion for people, specifically those with special needs. Throughout her young adult life she has volunteered with non-profit organizations, worked as a teacher, as a Direct Support Professional and has sought opportunities to give back to her community. Tala began her work with those with developmental disabilities in 2016, and she now works as a Personal Agent in Marion County. Tala enjoys building relationships with those around her, laughing and making other laugh, Jesus, swimming, spending time with her husband, anything to do with baseball and tacos.
Valerie has been working in social services since 2004. She attended Seattle Central Community College, where she received her social service degree. Valerie has worked in shelters, housing programs and with domestic violence survivors. She has identified that helping those that have experienced homelessness, trauma and people experiencing disabilities is very rewarding and important to her. For many years she has had the privilege of working as a case manager for several different programs at Catholic Community Service. Valerie loves to help people find resources to help them learn, grow and thrive in their lives. Valerie is passionate about living life to the fullest and helping empower others to do the same. Valerie moved to Oregon from Washington in September 2018 and is excited to live on the Oregon coast and help customers find resources and supports in the area.