Provider Resources

ISN eXPRS/Provider Coordinator Team

For payment processing

[email protected] (request a secure email) 

2021 NW Grant Avenue
Corvallis, OR 97330

Fax: 503-967-3705 


For questions or assistance related to provider billing  

Joanna Barten
eXPRS Coordinator

Danica Alexander
eXPRS/Provider Coordinator Assistant
[email protected]

For provider qualifications 

[email protected]
PO Box 20460
Keizer, OR 97307

Fax: 503-967-3717


For questions or assistance related to provider qualifications  

Kimberly Erickson
Provider Coordinator 
(503) 856-7038

Danica Alexander
eXPRS/Provider Coordinator Assistant
[email protected]

For questions related to the status of your DHS provider enrollment application

 PSW Support

(844) 874-2788, Option 4  


Contacts for questions related to eXPRS

 eXPRS Technical Triage
(844) 874-2788, Option 3
[email protected]

How to use EVV:


Contacts for PSW issues related to: Payroll, direct deposit updates, changes to your W-4, copies of your W-2, employment verifications 

PPL Public Partnerships, LLC (PPL) Oregon FMAS
(888) 419-7705
[email protected]   

For Questions Related to Payroll Calendar, Direct Deposit forms or W-4 forms:

Information for accessing
 payroll information online

Enroll in PPL Better Online contact PPL
Call (888) 419-7705 to request your ID #).

Instructions to this process here.

PSW Training Resources

Information for PSW’s wanting additional work

(877) 867-0077 Option 1

Carina Care Matching Service

Additional PSW Resources


Service Employees International Union (SEIU)
If you have questions about benefits, medical insurance or dues or if you would like to file a complaint with the Union please contact SEIU at:  1-8445037348 or 

Worker’s Compensation
If you are injured on the job please contact the Oregon Home Care Commission (OHCC) workers’ compensation coordinator at 1-888-365-0001 or 503-378-3099 (Salem). If you are unable to reach them, please contact SAIF Corporation at 1-800-285-8525. 

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