Glossary of Commonly Used Terms and Acronyms
ADL/IADL – Activities of Daily Living/Instrumental Activities of Daily Living
Activities that let people live independently in a community and activities adults normally do for themselves, such as bathing, housework, dressing, money management, eating, and shopping.
APD/NWSD – Aging and People with Disabilities/Northwest Seniors with Disabilities
The offices that oversee Medicaid for people in services.
Annual Planning –
The time of year you and your team meet to review how your current services have worked for you this past year and begin planning what services and supports you would like in the following year. This time also includes completing the Oregon Needs Assessment, a person-centered planning meeting, reviewing employment supports, and a plan signing meeting.
Brokerage –
A Case Management Entity that only supports adults who live in their own home or in their family home. (This is what ISN is!)
CDP – Career Development Plan
Part of the Individual Support Plan specific to career goals.
CDDP – County Developmental Disabilities Program
Often referred to as “county” or “the county.” This is another Case Management Entity that supports all ages and service settings – not just adults in their own home. Eligibility also goes through them.
Change Form –
The form used to make changes to your Individual Service Plan (ISP) throughout the year, such as adding new services or updating your goals.
CMC – Case Management Contact
This is when a Personal Agent (PA) contacts an individual, guardian, or designated representative to check on how their services are being implemented and if they need any new support. This may be done quarterly (every three months) or monthly depending on requirements outlined by the individual’s Individual Support Plan (ISP).
CME – Case Management Entity
An organization that provides case management services (e.g., Brokerages, the County).
Designated Representative –
The designated representative is a person chosen by the individual and their team, who is not a paid provider, who agrees to manage the individual’s chosen services, including participating in the planning and authorization process, and makes sure services are working as the team intends.
Desired Outcomes –
The term used in the Individual Support Plan for the individual’s goals and steps to achieve them.
DSP – Direct Support Professional
Someone that works for a provider agency that the individual has hired to provide support.
EOR/CLE – Employer of Record/Common Law Employer
The person established by the individual, guardian, or team to employ PSWs – can be the individual, guardian, or another person.
EPD – Employed Persons with Disabilities
This is an optional Medicaid program that helps people with disabilities go to work while keeping their Medicaid coverage, including coverage for long-term services. Participants may pay a small fee, based on their income.
EVV – Electronic Visit Verification
This is part of the eXPRS platform that providers use to track hours and bill for services provided.
eXPRS –
Often pronounced “express”, this is the website/program we use to bill for services provided, keep track of individuals ONAs/LOCs and their Plan of Care.
FBA/PBSP/TESP – Functional Behavior Assessment, Positive Behavior Support Plan, Temporary Emergency Safety Plan
Documents created by a Behavior Professional to support you and your team with your behavioral health needs.
Guardian –
A guardian is an adult appointed by a court to make important decisions for you about your care and well-being.
HCBS – Home and Community Based Services
HIPPA – Health Insurance Portability and Accountability Act
The State law that protects your personal information and personal health information. It sets rules for how, when, and if we (ISN) share any of your information.
I/DD or DD – Intellectual/Developmental Disabilities or Developmental Disabilities
ISN – Integrated Services Network
ISP – Individual Support Plan
The primary planning document outlining goals and services for an individual.
LOC – Level of Care
Tied to the ONA, it establishes that the individual meets the level of support needs that qualifies them to be in I/DD services.
LTCCN – Long-term Care Community Nursing
A program that enrolls Registered Nurses (RN) to come into your own home and provide services such as assessments of your health needs and teaching or delegation of specific medical tasks.
Monitoring –
This is when a Personal Agent (PA) checks in with the individual, people that support them, and/or members of their team to see how they are doing and offer resources.
NA/NSP – Nursing Assessment, Nursing Service Plan (also known as Nursing Care Plan)
The assessment and plan that a nurse writes to determine what your health needs are and how we will address them.
NOR/RandR – Notification of Rights, Rights and Responsibilities
The document from the State that highlights what your rights are as a person receiving services.
ODDS – Office of Developmental Disabilities Services
The division of ODHS that oversees I/DD services.
ODHS – Oregon Department of Human Services
OHP – Oregon Health Plan
ONA – Oregon Needs Assessment
The assessment tool used for individuals to document support needs. The purpose of the ONA is to establish a Level of Care, service group level, and potential risks.
One Page Profile –
A one-page document that allows you to share information about yourself in a quick way, including what people like and admire about you, what is important to you, and how to best support you.
PA – Personal Agent
Case manager in a brokerage.
PCI – Person Centered Information
Point Click Care –
The system that informs the PA when you access emergency medical attention.
Prime Number –
Your insurance number associated with Medicaid/Oregon Health Plan
Protocols –
A protocol is a document that contains personalized instructions that tell support providers how to care for a specific medical risk or other medical issues (e.g. dehydration, aspiration, choking, seizures).
Proxy –
A person designated to fulfill some, but not all, of the employer responsibilities. They are not the legally recorded employer for tax purposes.
PSW – Personal Support Worker
Someone that the individual hires directly to provide support.
Representative Payee (Rep. Payee) –
This is a person or agency chosen by the individual and approved by the Social Security Administration to manage the individual’s social security benefits.
ROI – Release of Information
The document that lists the people and agencies that the individual or guardian give ISN permission to talk to about the individual and their services.
SA/PSA – Service Agreement, Provider Service Agreement
The document that outlines the services that the individual will receive from the person or agency authorized by the support provider and the employer. The Personal Agent develops this document during annual planning.
SC – Services Coordinator
Case manager in the County.
Serious Risks –
Known risks that without specific, individualized support, would likely place the person or others in imminent harm or result in hospitalization, institutionalization, serious financial hardship, or legal action.
Service Group –
Information collected in a person’s Oregon Needs Assessment places them in a service group of people of a similar age and who have a similar level of need for support services. Service groups determine the number of monthly hours a person receives for services and guide how much a provider agency would be paid for some services.
SNAP – Supplemental Nutrition Assistance Program
Previously known as Food Stamps, SNAP provides benefits to low-income households to help them afford nutritious food.
SNAP Needs Tool – Support Needs Assessment Profile
The assessment used to establish support needs and funding for foster homes.
SSI/SSDI – Supplemental Security Income, Social Security Disability Insurance
VR/VRC – Vocational Rehabilitation, Vocational Rehabilitation Counselor
A state-run program that helps individuals with disabilities prepare for, find, and maintain employment. The counselor is the person who administers the program.
Waiver / K-plan –
The Medicaid plan that Oregon chose that allows people to receive support and services in their own homes.
300% –
Individuals identified by the State as having an income level that is more than three times the federal poverty level. This may impact the frequency of monitoring by your Personal Agent.